Relais Villa Abelia
The garden and façade of Relais Villa Abelia

Relais Villa Abelia

House rules

Welcome
arrival and departure

Accommodation is available from 14:00 (GMT+1) until 20:00 (GMT+1), unless otherwise agreed.

We recommend letting us know your arrival time well in advance, especially if it falls outside normal reception hours; luggage can always be dropped off beforehand.

Accommodation must be vacated by 10:00 (GMT+1), unless otherwise agreed.

House regulations

  • Minimum age 18

    Minors not accompanied by their parents or a responsible adult must present a copy of a parent's identity document together with a signed written authorisation.

  • No pets

    For hygiene reasons and possible allergies of other guests, animals are not allowed.

  • Occupancy

    Each unit may only be occupied by the number of people stated for that specific unit, unless an extra bed is requested, also at the suggestion of reception staff.

  • No visitors

    For public safety reasons, guests may not let other people into the accommodation at any time.

  • Quiet hours

    Please keep quiet during 23:00–08:00 · 13:00–15:00, when guests are resting.

  • Doors and windows

    Whenever you leave your room, please lock the door and check that the windows are properly closed, to prevent theft of valuables.

  • Respect for the premises

    Guests undertake to respect the premises and their contents; any damage caused deliberately, or through carelessness or inattention, will be charged at the cost of repair.

  • Swimming pool

    Use of the pool is reserved exclusively for guests staying at Villa Abelia: bringing outsiders into the property or pool area is therefore not allowed.

  • Office hours

    The office is closed from 12:30 to 13:30.

  • Rules in the room

    All guests are required to follow the property's house regulations, set out in the information booklet displayed in the rooms.

Inside the premises it is not allowed to

  • smoke
  • use narcotic substances
  • talk loudly, shout, or slam doors or windows
  • plug personal electrical appliances into the electrical system
  • let children wander around the various areas

Electric shavers are the exception and may be plugged into the bathroom sockets.

Cancellation policy

If a booking is cancelled, the following terms apply:

On the day of arrival, in case of no-show, unused rooms or early departure, we reserve the right to charge 100% of the total amount.

If guests cannot use the accommodation during the booked period due to transport problems, mistakes or other personal reasons, partial refunds for early departure or late arrival are not normally provided.

A home and its rules

A little extra care so that everyone's stay remains peaceful. For any questions, we are happy to help before you set off.