

Relais Villa Abelia
House rules
Welcome
arrival and departure
Accommodation is available from 14:00 (GMT+1) until 20:00 (GMT+1), unless otherwise agreed.
We recommend letting us know your arrival time well in advance, especially if it falls outside normal reception hours; luggage can always be dropped off beforehand.
Accommodation must be vacated by 10:00 (GMT+1), unless otherwise agreed.
- Keys
Handed over on arrival, after payment of the entire stay. Guests are shown to their rooms and informed about the property and its hours.
- Meeting point
Guests are welcomed at the property, unless otherwise agreed. Location details and directions are on the website or, on request, provided by us after the booking is confirmed.
House regulations
- Minimum age 18
Minors not accompanied by their parents or a responsible adult must present a copy of a parent's identity document together with a signed written authorisation.
- No pets
For hygiene reasons and possible allergies of other guests, animals are not allowed.
- Occupancy
Each unit may only be occupied by the number of people stated for that specific unit, unless an extra bed is requested, also at the suggestion of reception staff.
- No visitors
For public safety reasons, guests may not let other people into the accommodation at any time.
- Quiet hours
Please keep quiet during 23:00–08:00 · 13:00–15:00, when guests are resting.
- Doors and windows
Whenever you leave your room, please lock the door and check that the windows are properly closed, to prevent theft of valuables.
- Respect for the premises
Guests undertake to respect the premises and their contents; any damage caused deliberately, or through carelessness or inattention, will be charged at the cost of repair.
- Swimming pool
Use of the pool is reserved exclusively for guests staying at Villa Abelia: bringing outsiders into the property or pool area is therefore not allowed.
- Office hours
The office is closed from 12:30 to 13:30.
- Rules in the room
All guests are required to follow the property's house regulations, set out in the information booklet displayed in the rooms.
Inside the premises it is not allowed to
- smoke
- use narcotic substances
- talk loudly, shout, or slam doors or windows
- plug personal electrical appliances into the electrical system
- let children wander around the various areas
Electric shavers are the exception and may be plugged into the bathroom sockets.
Cancellation policy
If a booking is cancelled, the following terms apply:
- More than 40 days before arrivalNo penalty
- 40 to 30 days before arrivalDeposit retained
- 30 to 15 days before arrival30% of the total
- 15 to 7 days before arrival50% of the total
- Less than 7 days before arrival100% of the stay
On the day of arrival, in case of no-show, unused rooms or early departure, we reserve the right to charge 100% of the total amount.
If guests cannot use the accommodation during the booked period due to transport problems, mistakes or other personal reasons, partial refunds for early departure or late arrival are not normally provided.
A home and its rules
A little extra care so that everyone's stay remains peaceful. For any questions, we are happy to help before you set off.